Support

Barcode Scanner & Generator

Need help or have feedback? Email us at support@barcodescanner.click. We usually reply within 1–2 business days.

Frequently asked questions

The camera does not scan a code

Make sure the app has camera access (Settings → Barcode Scanner → Camera), hold the code steady in good light, and keep it within the frame. If the code is damaged or very small, move the phone slightly closer or further away.

How do I restore my purchase?

Open the paywall or Settings in the app and tap “Restore Purchases”. Use the same Apple ID you used to subscribe.

How do I cancel my subscription?

Subscriptions are managed by Apple: open Settings → your name → Subscriptions → Barcode Scanner & Generator → Cancel Subscription. You keep access until the end of the paid period.

How do I stop notifications?

Go to iOS Settings → Notifications → Barcode Scanner and turn notifications off.

Legal

Privacy Policy · Terms of Use (Apple Standard EULA)